A Heuristic Model to Implement Government-to-Government Projects

INTRODUCTION The main scope of this article is to present a heuristic model to deploy government-to-government initiatives effectively, as well as establish some key success factors for building governmentto-government (G2G) enterprises successfully. It also aims to show how public agencies themselves can benefit when they are electronically linked to others, thereby innovating and streamlining their working processes, in order to achieve greater agility and efficacy at reduced cost. In order to generate a heuristic framework and pinpoint the key G2G success factors, a single explanatory and successful case study approach was used, namely one involving the Brazilian Central Bank (BCB) and the Brazilian Justice Department (BJD). In-depth analysis of this case enables us to appreciate the barriers surrounding G2G enterprises as well as the associated causes involved and possible solutions thereto. The BacenJud system (Brazilian Central Bank’s System to answer the Justice ABSTRACT